{"id":45625,"date":"2017-06-21T16:07:24","date_gmt":"2017-06-21T14:07:24","guid":{"rendered":"https:\/\/www.i-com.it\/2017\/06\/21\/the-impact-of-digitalization-on-business-to-consumer-relationship\/"},"modified":"2023-05-21T17:47:19","modified_gmt":"2023-05-21T15:47:19","slug":"the-impact-of-digitalization-on-business-to-consumer-relationship","status":"publish","type":"post","link":"https:\/\/www.i-com.it\/en\/2017\/06\/21\/the-impact-of-digitalization-on-business-to-consumer-relationship\/","title":{"rendered":"The impact of digitalization on business-to-consumer relationship"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"https:\/\/www.i-com.it\/wp-content\/uploads\/2017\/06\/rapporto-smart-cons.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-9208\" src=\"https:\/\/www.i-com.it\/wp-content\/uploads\/2017\/06\/rapporto-smart-cons-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.i-com.it\/wp-content\/uploads\/2017\/06\/rapporto-smart-cons-300x300.jpg 300w, https:\/\/www.i-com.it\/wp-content\/uploads\/2017\/06\/rapporto-smart-cons-150x150.jpg 150w, https:\/\/www.i-com.it\/wp-content\/uploads\/2017\/06\/rapporto-smart-cons.jpg 768w, https:\/\/www.i-com.it\/wp-content\/uploads\/2017\/06\/rapporto-smart-cons-696x696.jpg 696w, https:\/\/www.i-com.it\/wp-content\/uploads\/2017\/06\/rapporto-smart-cons-420x420.jpg 420w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>The present study aims at inquiring about the main opportunities for EU consumers and businesses entailed by the digitalization process. The Internet and digital services diffusion is revolutioning the social and economic context in which B2C interactions take place. Indeed, the massive digitization of services is transforming the network into a decentralized marketplace in which citizens\/consumers interact and conclude transactions with businesses more easily than ever, providing big opportunities and new business models but also requiring a careful attention on new regulation aimed at solving critical aspects.<\/p>\n<p style=\"text-align: justify;\"><strong>Year:<\/strong>\u00a02017<br \/>\n<strong>No. of pages:<\/strong>\u00a0110<br \/>\n<strong>Author:\u00a0<\/strong>Silvia Compagnucci, Stefano da Empoli, Maria Rosaria Della Porta, Giacomo Leone,\u00a0Gloria Marcotullio and Giusy Massaro<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The present study aims at inquiring about the main opportunities for EU consumers and businesses entailed by the digitalization process&#8230;<\/p>\n","protected":false},"author":1,"featured_media":34313,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3010,3015],"tags":[],"coauthors":[36],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - 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